TERMS & CONDITIONS
By making your payment or deposit you approve the following terms and conditions agreement:
Social Photography & Video:
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Rescheduling and cancellations: Deposits are non-refundable. If you need to reschedule please let me know at least 24 hours prior to your session. Less than 24 hours notice for rescheduling will require you to make an additional deposit to be able to book a new date.
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Payments & Refunds: A deposit is required to book your session, the pending balance must be paid before or at the session with no exception. There are no refunds unless Manu Vacca | Photo & Branding is unable to complete the work in case of sickness or major health issue.
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Edits: Please make sure to check my portfolio before hiring, every photographer has its own style and way to edit the photos. If you like the way I shoot and edit, you are ready to hire! If you want a specific way of editing please let me know prior to your session so I can have it in mind before shooting the photos.
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I DO NOT provide RAW files: Please understand my work is my presentation card. I cannot let unfinished work be presented as it would not be good for my reputation or reflect my work.
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Photoshop edits: All the photos are fully edited on Light with Lightroom, Photoshop retouches will have an extra charge as it requires more work. Please make sure to pay attention to the details as I am showing you the photos while shooting.
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Product Photography & Video:
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Important to know: Photos would be shoot according to the mood board you provide or the idea we create together. Please make sure to be 100% clear on what you want or else I will give my own creative input to the photos. I won’t shoot the photos or videos twice. It will be an extra charge if you want more photos. Each product would have one scenario. You will receive a gallery with the amount of photos included in the package. If your package includes up to 3 products for example and you ship 2, you will still get the totality of the photos included in your package for those two products.
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Payments & Refunds: All payments must be done upfront before or at shipping the package. There are no refunds unless Manu Vacca | Photo & Branding is unable to complete the work in case of sickness or major health issue.
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Edits: Please make sure to check my portfolio before hiring, every photographer has its own style and way to edit the photos. If you like the way I shoot and edit, you are ready to hire! If you want a specific way of editing please let me know prior to your session so I can have it in mind before shooting the photos.
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I DO NOT provide RAW files: Please understand my work is my presentation card. I cannot let unfinished work be presented as it would not be good for my reputation or reflect my work.
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Photoshop edits: All the photos are fully edited on Light with Lightroom, Photoshop retouches will have an extra charge as it requires more work. Please make sure your labels & products are clean and with no bubbles since I won’t edit the labels one by one.
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Shipping: I won't take responsibility if your package doesn't get delivered, please make sure you choose a reliable delivery company. You will have to pay for shipping. I won't pay to ship the products back to you, if you want me to ship the products back to you please include the label in the box since I don't count with a printer. Each shipping counts as a session, please make sure to ship your products all at once.
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For Graphic/ Social Media Design or Management:
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Payments: All the services payments must be done upfront before starting the work. Monthly payments are also upfront.
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Refunds: There are no refunds unless Manu Vacca | Photo & Branding is unable to complete the work in case of sickness or major health issue. No refunds will be issued if the client changes its mind or does not need the service any more.
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Material: If you are purchasing a package please understand that you are not purchasing individual graphics, you are purchasing everything that is included in it and you are committing to provide the necessary material to be able to complete this package.
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I don't provide the editable documents, it will have an extra charge if you want these.
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Changes and modifications: You have up to 3 times to ask for changes and modifications, please make sure to be clear with your idea and expectations.
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Final Product: Once the material is approved by the client and scheduled (if applies), there are no more changes allowed. Please make sure to review your final product before approving it.